Overview
Sapphire Global SAP CRM Training makes you an expert in using SAP and CRM concepts. Enroll now for SAP CRM online training and get through the concepts of data, by utilizing the internal memory for storing a working set. Sapphire Global introduces all the key concepts in CRM to help the learner gain more knowledge.
Course Curriculum
Introduction to SAP CRM Middleware
prerequisties
- SAP CRM Overview of the SAP CRM solution
- Basic knowledge of SAP Technology (SAP Netweaver)
Connecting an SAP back-end system to an SAP CRM system
- CRM Middleware / Administration Console
- Messaging BDoc
- Initial load / delta load / request load
- Data flow, configuration and monitoring
- Connecting an external system using the XIF adapter
- Business Warehouse adapter
- Groupware adapter
- Architecture and technical configuration for field applications (mobile)
- Request / Data Flow
- Configuration & Monitoring
- Custom Data Exchange between CRM and ECC
- BDOC Extensions
- Data exchange between R/3 backend
- Monitoring and Error handling
Practice Test and Interview Questions
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