SAP CRM Middleware Training


Sapphire Global SAP CRM Training makes you an expert in using SAP and CRM concepts. Enroll now for SAP CRM online training and get through the concepts of data, by utilizing the internal memory for storing a working set. Sapphire Global introduces all the key concepts in CRM to help the learner gain more knowledge.

Training Options


  • Live Instructor Online training by Certified & industry expert Trainers
  • 24/7 One Demand Dedicated Server for Hands on Practice.
  • Flexibility to attend the class at your convenient time.
  • Earn a Skill Certificate
  • Professional Resume Preparation end of the trading period. 
  • Plus 45 Days of flexible access e-learning.
Make me an Expert


  • Customized Learning delivery model.
  • Our training practice are perfectly blended with options for effective live instructor lead hands on training.
  • Training need analysis.
  • Our Corporate training services are easy accessibility of LMS ( Learning Management System ) online or offline – anytime, anywhere, on any of your devices.
  • 24/7 learner assistance and Support

Course Curriculum

Introduction to SAP CRM Middleware
  • Introduction & Overview
  • SAP CRM Overview of the SAP CRM solution
  • Basic knowledge of SAP Technology (SAP Netweaver)
Connecting an SAP back-end system to an SAP CRM system
  • CRM Middleware / Administration Console
  • Messaging BDoc
  • Initial load / delta load / request load
  • Data flow, configuration and monitoring
  • Connecting an external system using the XIF adapter
  • Business Warehouse adapter
  • Groupware adapter
  • Architecture and technical configuration for field applications (mobile)
  • Request / Data Flow
  • Configuration & Monitoring
  • Custom Data Exchange between CRM and ECC
  • BDOC Extensions
  • Data exchange between R/3 backend
  • Monitoring and Error handling
Practice Test and Interview Questions

Course Advisor

Course Advisor

R. Sreenatha Reddy

SAP FICO / FSCM / TRM / FM / S4HANA Functional Consultant

Professional Experience:

15+ years of Industry experience as Accountant, Consultant, Module Lead, worked on various IT Organizations like IBM/TCS/ITC infotech/SAP Labs across the globe.

Specialized in SAP

  • SAP FICO – Financial Accounting.
  • SAP FSCM – Accounts Receivable
  • SAP TRM – Treasury Management
  • SAP BCS – Budget Control System
  • SAP EC CS – Enterprise Controlling Consolidation System
  • BOBJE – Dashboard Enhancement for MIS


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