Grow Your IT Service Management Career with the ITIL 4 Foundation Certification Training
Sapphire Global offers a comprehensive ITIL 4 Foundation Certification training for professionals in the IT sector. This course imparts in-depth knowledge of the ITIL 4 framework, key concepts, and various terminologies in the ITIL service lifecycle.
Why Have ITIL 4 Foundation Certification Training?
If you want to make a career in service management, it is recommended that you embark on the ITIL certification journey as it helps verify your expertise in incorporating ITIL principles and concepts to enhance business value. This credential is also the first step that will help you attain more advanced ITIL certification.
What You Will Learn
In this program, you will get your hands on the fundamentals and seven principles of ITIL, the four dimensions of service management, and service value chain.
Who Is This Program and Certification For?
This program and certification is for IT Service Managers, IT Directors, IT Managers, CIOs, Business Managers, Service Support Engineers, Technical Support Engineers, and Business Process Owners. However, it is open to anyone who wants to know about the subject.
At Sapphire, the candidates will get a clear understanding of ITIL principles and concepts and get ready for the exam after completing the training.
By studying and preparing under the tutelage of Sapphire mentors, you will become an erudite ITIL 4 professional. There are many aspects you can consider:
Learn at the convenience of your home. You can take the standard course (8 days/16 hours) or the fast-track (2 days/16 hours).
• Online Tutoring: The mode of teaching is going to be online, and the sessions will be interactive to enhance learner engagement.
• Blended learning: For convenience and effective teaching, we incorporate hybrid learning in which both the traditional classroom and online learning come together.
Instruction from Industry Expert Mentors
With one-on-one and group mentoring, Sapphire’s mentors help you get noticed by top-notch companies looking for talented ITIL 4 Foundation Certification professionals in India and overseas.
Am I a Candidate for the ITIL 4 Foundation Certification Exam?
There are no prerequisites to appear for the exam. A basic understanding of service management concepts will be helpful.
• Introduction to ITIL
• Important concepts of service management
• The four aspects of service management
• The ITIL Service Value System (SVS)
Q.1 How many questions does the certification exam have?
Q.2 What is the duration of the exam?
Ans: 60 minutes.
Q.3 What is the passing score in the exam?
Ans: Passing score is 65% (26 out of 40 questions)
Q.4 When do I get my certification?
Ans: Candidates who have passed the exam will get their scores within seven business days from the date of appearing for the exam. The certificate will be sent after two weeks.