Effective Communication Skills Training

Your work ethic, attitude, communication skills, emotional intelligence, and other personal attributes are more important than knowledge, for your success in career.

An individual with great soft skills can easily solve problems, get work done, and motivate the team members. Most firms emphasize on performance management and imparting product knowledge to their staff as they directly influence sales, but do not understand the importance of soft skills. Every employee must hone their soft skills to ensure longevity and success in their career.


Be an Effective Communicator, Apart from Being a Technology Maven

One of the most essential life skills is effective communication. People with excellent interpersonal skills possess compelling verbal and non-verbal communication skills and are generally considered to be amiable. When people talk, they listen to them completely.

To communicate, we must understand that every human is different in the way they discern things and use this knowledge as a direction to our communication with others. At Sapphire Global, apart from offering training on various technologies, we help candidates gain effective communication skills so they can stand out from others.

Training Options


  • Live Instructor Online training by Certified & industry expert Trainers
  • Flexibility to attend the class at your convenient time.
  • Earn a Skill Certificate
  • Professional Resume Preparation end of the training period.
Make me an Expert


  • Customized Learning delivery model.
  • Our training practice are perfectly blended with options for effective live instructor lead hands on training.
  • Training need analysis.
  • 24/7 learner assistance and Support

Course Curriculum

Unit 1 - Foundation of Success
  • Get to know the other participants
  • Familiarize ourselves with the methodology of the program
  • Recognize our capacity to achieve breakthroughs
Unit 2 - Commit to Engage the Audience
  • Learn to apply a process for memory improvement
  • Become familiar with principles for improving human relations
  • Commit to applying principles that will improve relationships
  • Understanding the Audiences perspective
  • Increase one’s Credibility
Unit 3 - Be More Persuasive
  • Communicate in a way that moves people to action
  • Learn a method to communicate clearly and concisely
  • Focus on our strengths and the strengths of others
  • Understand techniques that make effective PPT’s
  • Present data in an entertaining manner
Unit 4 - Make Our Ideas Clear
  • Understand the importance of being clear when giving directions
  • Learn to present information in a logical sequence
  • Reinforce the value of demonstrations when explaining new material
Unit 5 - Increase Enthusiasm
  • Realize that we are responsible for our attitudes
  • Use pep talks to increase our confidence
  • Understand Cross Culture Nuances
  • Dining and grooming Etiquettes 
  • Discover the value of being proactive
  • Present you information with confidence and enthusiasm
Unit 6 - State Our Opinions
  • Learn a process to organize our thoughts in impromptu situations
  • Use evidence to communicate our ideas effectively even when we disagree
  • Learn ideas for participating in and conducting meetings more effectively
  • Email and Chat Etiquettes 
  • Telephone Essentials – Conference call
Unit 7 - Develop Flexibility
  • Increase our self-confidence
  • Understand the power of risk-taking
  • Become more open-minded to change and opportunity
Unit 8 - A Vision for Future
  • Present evidence of results from this seminar
  • Commit to continuous application and improvement
  • Commit to further developing our leadership

Course Advisor

Course Advisor

R. Sreenatha Reddy

SAP FICO / FSCM / TRM / FM / S4HANA Functional Consultant

Professional Experience:

15+ years of Industry experience as Accountant, Consultant, Module Lead, worked on various IT Organizations like IBM/TCS/ITC infotech/SAP Labs across the globe.

Specialized in SAP

  • SAP FICO – Financial Accounting.
  • SAP FSCM – Accounts Receivable
  • SAP TRM – Treasury Management
  • SAP BCS – Budget Control System
  • SAP EC CS – Enterprise Controlling Consolidation System
  • BOBJE – Dashboard Enhancement for MIS


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