We thank you for enrolling to our courses and extend our warm welcome to Sapphire Global educational journey. We make sure that our candidates have a rewarding experience while they discover, assess, and register for our courses through various modes, including Virtual Instructor-led Training and Self-paced Training.
Our Refund Policy
For Self-paced Learning:
If you are not able to attend the course as per design or you have changed your plan, you must request for refund within seven days of enrolling for a course. The money-back policy is no more valid if you have accessed over 25% of the content or downloaded the E-Book. Accordingly, any request for refund beyond seven days of enrolling for a course will not be welcomed and no refund will be provided.
For Instructor-led Training
For instructor-led training, you must raise the request for refund within seven business days of enrolling for a course. The money-back policy is no more valid if you have accessed over 25% of the content of any e-learning course or have attended more than one online class or received recordings for more than one day.
Also, if in case, you download the e-book for a particular course, the money-back policy will no longer be valid. Any request for refund beyond seven days of enrolling for a course will not be welcomed and no refund will be provided.
Refund Policy for Two/More Orders or Courses Enrolled For
For refund of two/more orders or courses enrolled for, you must contact the support team.
Refunds: Duplicate payment
Refund of the duplicate payment made by a candidate will be processed through the same mode (original mode of payment) in ten working days post intimation.
Sapphire Global reserves the right to revise the terms & conditions of this policy without any prior notice.
Note: All refunds will be processed within ten business days after the request for refund is approved by the Sapphire Global authorities.